How to File Complaint on HSBC Bank Online? -

Leave a Comment - HSBC India Bank is a subsidiary of the HSBC Holdings plc that is a British multinational banking and financial services company – the seventh largest bank in the world. The headquarter of HSBC India Bank is nestled in Mumbai and is controlled by the RBI, as it has been identified as a foreign bank controlled by the Banking Regulation Act 1949. 
HSBC Bank Online

HSBC has established its journey in India in the year 1853. The bank looks for providing the top-class quality services to its customers and involved with a straightforward grievance redressal system ready for addressing the complaints of the customers.

How to Register Complaint Online

The clients can make an online complaint by going to the official website of the bank and it is and filling up the complaint form online. The client simply needs to access to the several details in the specified fields, write an explanation of the issue and click the submit button for registering the complaint.

The clients can also send their complaints through email to the email address The email needs to be sent from the registered email id only. If the clients want to complain about demat account, then they need to send the email to The bank answers to the complaint in 10 days.

Making Complaints to Higher Authorities

The client can complain to the regional nodal officer in case the problem is not solved at the initial level or in case the bank fails to respond in 10 days. You can find the online complaint form for the regional nodal officer at the bank’s official website. The complaint reference number is given to the client in the prior stage also requires being gone accompanied by other details.

Clients, who are involved with net banking service for their accounts, could log in to their internet banking accounts and choose the alternative “Nodal officer” for sending their complaints. 

Complaints can be submitted to the Principal Nodal Officer in case the complaint is not solved in ten days even at the nodal officer’s level. You can discover online complaint form for Principal Nodal Officer is on the website of the bank. You can also send the complaint by mailing the details to the email address

How to contact HSBC Bank UK on their helpline number

Existing Customers

As per, The phone number of existing customers is 03457 404 404. Lines are open from 8am to 8pm every day or if you are an HSBC Advance Customer, this duration will be 24 hours a day. Response times from this number vary from the average response times whatever published.

Non-HSBC customers

The phone number of Non-HSBC customers is 03456 040 626. Lines are open 8am to 10pm daily (except Christmas Day, New Year's Day etc). The phone number is +44 1226 261 010 from the outside of UK. 

You might have several questions on your mind regarding this matter. If you have any other queries, then search the reliable internet resources or ask an expert in this field.


Post a Comment

Powered by Blogger.